Subject: Ticket Assigned - Conversation with afroos / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 12:18:28 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afroos / return afroos                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9656045142 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563266592 Bot:  Please wait while we transfer you to an agent Agent:  Hi ,Good day Thank you for contacting us. I'm Ahmed . I will be happy to help you . Agent:  Your order is Ready for pickup Agent:  Is there anything else can i assist you? Agent:  It was a pleasure to assist you. Thank you for shopping with us. Agent:  Have a wonderful day. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Neither Satisfied or Dissatisfied] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  I want to return a product . So I want a return slip Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  I want to return a product I ordered online Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  I want to return a bag Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  afroos Bot:  Hi Afroos ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:   Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:54 PM, 05th May                     afroos                    I want to return an item I ordered online. Can I I do it from the nearest store           03:55 PM, 05th May                     afroos                    And I didn't receive any return slip           03:56 PM, 05th May                     afroos                    Can u send it to this mail id           03:56 PM, 05th May                     afroos                    [email-masked]           03:56 PM, 05th May                   Prince                   Hi Afroos, My name is Prince .Thank you for contacting us. I will be happy to help you!           04:08 PM, 05th May                   Prince                   Kindly allow us a moment to retrieve your information.           04:10 PM, 05th May                   Prince                   We would like to inform you that you can return your items to any nearby Centrepoint store.           04:13 PM, 05th May                   Prince                   Is there anything else i can help you with today?           04:15 PM, 05th May                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2520048