Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 06:56:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1620197655932">Good day to you.</div>
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<div id="yMail_cursorElementTracker_1620197661227">Please be inform your team came to collect the item. I told them.not to get and leave it as the item is use.</div>
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<div id="yMail_cursorElementTracker_1620197737073">Lets end this story</div>
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<div id="yMail_cursorElementTracker_1620197747172">Keep your mattress</div>
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<div id="yMail_cursorElementTracker_1620197756010">Thank you<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, May 4, 2021 at 18:41, ryan carlos</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6263096911"><div>Hi,<div id="yiv6263096911yMail_cursorElementTracker_1620138684709"><br></div>
<div id="yiv6263096911yMail_cursorElementTracker_1620138685249">Please note. All packaging material are thrown in garbage and if your team insist to collect then you can collect. All comforter and pillow are use as well.</div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139035037"><br></div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139035195">We will handover all the items open and use.</div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139078146"><br></div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139078322">If this is your procedure we cannot do about it.. But accept the item as this is not our mistake.</div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139144439"><br></div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139144622">Lets refund the money and we will order for new piece on other option.</div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139201369"><br></div>
<div id="yiv6263096911yMail_cursorElementTracker_1620139202936">Thank you</div>
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<br><br><div id="yiv6263096911ymail_android_signature"><a rel="noreferrer" id="yiv6263096911ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv6263096911yqt2927181127" id="yiv6263096911yqt03983"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Tue, May 4, 2021 at 16:07, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv6263096911"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Ryan,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize however, we are unable to deliver the missing mattress only return and refund can be done for the same.</div>
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<div dir="ltr">As per the record we can see that we have created a return request on 04 May, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 46542029133.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2504424