Subject: New Reply Received - missing item order Order #9653707275
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 May 2021 10:05:38 +0000

Hi Prince Malik,  The customer has responded to the ticket.  missing item order Order #9653707275  Ticket comment <div dir="auto">Kindly </div>
<div dir="auto">I will shop from the website </div>
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Dr Nisreen Ali<div dir="auto">OB/GYN Specialist</div>
<div dir="auto">KANAD HOSPITAL (formerly known as Oasis Hospital)<br>Tel: +971 3 713 1111 | Address: PO Box 1016, Al Ain, UAE</div>
<div dir="auto">Oasishospital.org</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 04/05/2021  9:41 am  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2482820] - missing item order Order #9653707275 </div>
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<div dir="ltr"><div dir="ltr">Hi Nisreen,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # .<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>
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<div dir="ltr">Kindly confirm us so that we can create the return request for the incomplete item.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2482820