Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 07:32:52 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
PLEASE STOP GIVING EXCUSES THAT ARE TOTALLY UNACCEPTABLE AND OR BELIEVABLE.</div>
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FIRST YOU MENTIONED THAT IT WAS NOT AVAILABLE OR IN SALEABLE CONDITION AND NOW YOU STATE THAT DUE TO PEAK SEASON WEBSITE IS NOT UPDATED. REALLY! LOOKS LIKE IN TODAYS WORLD ONLY MAX IS THE MOST BUSY RETAIL CHAIN , WE FACED THE SAME ISSUE REGARDING OUR ORDER
 NUMBER <span style="margin:0px;font-family:Helvetica, Arial, sans-serif;color:rgb(0, 185, 229);text-align:left;background-color:rgb(255, 255, 255)"><a href="https://apac01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maxfashion.com%2Fae%2Fen%2Fmy-account%2Forder%2F9640196547%3Futm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_AE_en&amp;data=04%7C01%7C%7C600f88d8636042bfd26e08d8e0bae28c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637506440554713894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=GpY%2BzESc2RRr9C4TmSqKEIk%2FTTYjAVUaB3o21HVYJO0%3D&amp;reserved=0" target="_blank" rel="noreferrer" title="Protected by Outlook: https://www.maxfashion.com/ae/en/my-account/order/9640196547?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_CREDIT_CARD_AE_en. Click or tap to follow the link." style="margin:0px">9640196547</a></span><span style="color:rgb(51, 51, 51);font-family:Helvetica, Arial, sans-serif;text-align:left;background-color:rgb(255, 255, 255);display:inline !important">.
 THIS WAS ON 3/6/2021 EVEN THAT TIME YOU HAD A PEAK SEASON.!</span>
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<span style="color:rgb(51, 51, 51);font-family:Helvetica, Arial, sans-serif;text-align:left;background-color:rgb(255, 255, 255);display:inline !important">PLEASE ADMIT THAT THE ENITRE GROUP IS TAKING CUSTOMERS FOR A RIDE AND NOW WE WILL HIGHLIGHT THIS MATTER
 TILL WE ARE NOT COMPENSATED FOR THIS TRAUMATIC EXPERIENCE.</span>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 3, 2021 7:18 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2489447] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi Raj,<br>
<br>
Thank you for your prompt response.<br>
<br>
We sincerely apologize for the inconvenience caused.<br>
<br>
We would like to inform you that due to high peak season our website page is not updated and please be assured we have escalated the issue to our relevant team to update the website page credentials.<br>
<br>
We thank you for understating and cooperation.<br>
<br>
Feel free to reach out to us for any further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2489447