Subject: New Reply Received - Call Back
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 10:41:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Call Back  Ticket comment <div dir="ltr">i already attached my bank statement there is no transaction of sr 196 on 25-3-2021 that's the reason i am contacting you that i didn't received amount already contacted the bank they said they did not received such amount  </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 2, 2021 at 1:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ismail,<br><br>Thank you for shopping with us.<br> <br>We apologize for the inconvenience caused.<br> <br>The refund amount of SAR 196.00 for order ID 6287851300, has been processed from our side to your card on 3/25/21 12:03 PM under the transaction ID 169999990123445452.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We would request you to kindly contact your with the mentioned transaction ID as they would be happy to assist you.</div>
<div dir="ltr"> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2476616