Subject: Ticket Assigned - need escalation late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 06:36:31 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation late delivery fasihullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fasihullah Bot:  Hi Fasihullah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6297706648 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0594009868            06:03 PM, 26th Apr                  
    fasihullah                             06:08 PM, 26th Apr                     fasihullah                             06:08 PM, 26th Apr                     fasihullah                             06:10 PM, 26th Apr                   Mazin                   Hi Fasihullah, Thank you for contacting us. How may I help you?           06:13 PM, 26th Apr                   Mazin                   We sincerely apologize for any inconvenience caused,           06:17 PM, 26th Apr                   Mazin                    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:17 PM, 26th Apr                   Mazin                   Is there anything else i can help you with ?           06:17 PM, 26th Apr                   Mazin                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:2
 2 PM, 26th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2458308