Subject: New Reply Received - Very bad customer service
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 07:51:08 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Very bad customer service  Ticket comment <div dir="auto">If you can't find out which store its available at you have a big problem at your organisation.  I was promised help with this matter and its very disappointing to get this reply.  Why did i have to go through so many emails back and forth if at the end you did not help me?<div dir="auto"><br></div>
<div dir="auto">I want to sit in the chair and see it before i buy it. How can i do that if i buy it online?  If you can guarantee that i can return it and get a full refund if i buy it online then i will take the risk.  If not i will not buy it and you will have lost a customer. Unfortunately Im not sure at this stage if you even care about your customers.</div>
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<div dir="auto">Regards </div>
<div dir="auto">Effa</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 1 May 2021, 06:25 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Effa,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for any inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that this product is available on our online Babyshop website you can visit our website for the same.</div>
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<div dir="ltr">Also, the customers are visiting our stores for the purchase every now and then so it is not possible for us to keep the check of inventory.<br><br>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2456029