Subject: New Reply Received - Order cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 04:46:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order cancelled  Ticket comment <div dir="auto">Thank you for explaining about it.</div>
<div dir="auto">I Will wait the refund &#128522;</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Enviado do meu Galaxy</div></div>
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<div>-------- Mensagem original --------</div>
<div>De : Centrepoint &lt;[email-masked]&gt; </div>
<div>Data: 01/05/2021  08:24  (GMT+04:00) </div>
<div>Para: [email-masked] </div>
<div>Assunto: Re: [#2481721] - Order cancelled </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Fabiana,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 9657022408. Kindly ignore the previous emails.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that item (Enchanted Peacock Fashion Fur Pouf with Gold Iron Base - 45x45x39 cms) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why thi
 s one item were cancelled and you received a notification regarding the same items.<br><br>Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>Our delivery partner will call you before delivering these items.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2481721