Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 08:52:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Shukran  Ticket comment <div>VERY DISSAPOINTED! <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 26, 2021 at 10:02 AM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0165448759"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fenny,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for any inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we can see you have linked your Shukran card (1100000156792354) on 24 Apr, 2021 and as per the policy, we are unable to provide you the Shukran points for the orders which are made before the linking date.<br><br>Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2447573