Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 08:06:15 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">The item has been collected yesterday, please let me know if the same amount will be credited to my babyahop account (apps) i am</div>
<div dir="auto">planning to shop online.<br>
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<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Nanette </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Apr 2021, 1:35 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nanette,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9653072227.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.<br><br>As per the record we can see that we have already created a return request for the incomplete item on 22 Apr, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 46541062816.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2439675