Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 09:01:03 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">Hello thank you, </div>
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<div style="direction: ltr">Please come collect my return items. </div>
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<div style="direction: ltr">Marina bay 1 c2, 1509. </div>
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<div style="direction: ltr">They are at the door. Thank you </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxNDQ2MDQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lqvr26zEqDcy_uR71yKb8y2GcTqJOLZ-ZmSgwVTLkUM"><br>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21 Apr 2021, at 9:43 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Khamael,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # .<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged/wrong items in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>
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<div dir="ltr">As per the record we can see that you have already created a return request on 20 Apr, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP042021001745.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2418381