Subject: New Reply Received - Order #6291453943 - not match shipment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 07:23:59 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order #6291453943 - not match shipment  Ticket comment <div class="ydpab82f917yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Dear Team, </div>
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<div dir="ltr">the color is white, it is not shown by snapshot as you see in the previous video, appreciate to send someone from your side for verify, useless to send a snapshot because of the color is white, and my concern is the type of painting is different. </div>
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<div dir="ltr">appreciate your quick response.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Allam</div>
<div dir="ltr">+966 55 743 3164</div>
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<div>On Monday, April 26, 2021, 09:52:07 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Allam,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 6291453943.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2447444