Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 17:16:54 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">May I request an exchange for size.<div dir="auto"><br></div>
<div dir="auto">Item requested "<strong style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Printed Sleep Gown with Round Neck and Cap Sleeves" </strong>
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<span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Color: Blue</span><div dir="auto"><span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Size: XL</span></div>
<div dir="auto"><span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)"><br></span></div>
<div dir="auto"><span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">I would like to exchange it with XXL of possible </span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Apr 24, 2021, 8:13 PM Kindah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Please find attached photo... </div>
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<div dir="ltr" class="gmail_attr">On Sat, Apr 24, 2021, 6:32 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Kinda,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6299487853.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your proper products for your future purchases.<br><br>We would also request you to provide us some snapshots of the wrong item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2448118