Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 16:20:45 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">before i recieved after 14 days you will refund my money after that you've send me a message; this Your refund for order 6285186558 is on its way &amp; will be credited in 5-7 business days. Please check your email for more details, here's your message. then now you want me to wait 3 weeks? why like this? i'm really pissed off. then after 3 weeks you have assurance that it will be credited in my bank account? maybe i will recieve again that it said, i should wait another week. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Apr 2021, 1:55 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shaiena,<br><br>
</div>
<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us.</div>
<div dir="ltr">
<br>We apologize for the inconvenience that has happened and for the late response.</div>
<div dir="ltr">
<br>Regarding the order: 6285186558 Please note that the refund has been processed successfully from our side for the amount (SAR 117), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div>
<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
<div dir="rtl"></div>
<div>
<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
<div dir="rtl"></div>
<div>
<br>Feel free to reach out to us for any further assistance.</div>
<div dir="rtl"></div>
<div>
<br>Your Friends</div>
<div>The Support Team</div>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2288591