Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 02:50:02 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear team
Just wanted to know when the return item will be picked up. 

RegardsSruthy Satheesh

On Sunday, March 28, 2021, 07:41, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi Sruthy Satheesh, thank you for getting in touch with us. Here’s how your return 1000697007 for order 9645036670 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Embroidered Dot Shirt with Peter Pan Collar and Bishop Sleeves  |
| Color: Blue |
|  Size: 16  |
| Quantity: 1 |

  |  AED 50  |

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|  Total | AED 50  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2431985