Subject: New Reply Received - Order #6282150686
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 11:43:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order #6282150686  Ticket comment <div class="ydp1242f432yahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
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<div dir="ltr">Dear Centre point,</div>
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<div dir="ltr">Kind reminder regarding refund of <span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">order: 6282150686 </span></span> as still I didnt received my amount.</div>
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<div dir="ltr">Regards.</div>
<div dir="ltr">Syed Quadri</div>
        
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<div>On Tuesday, April 6, 2021, 05:41:39 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Syed,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6282150686 Please note that the refund has been processed successfully from our side for the amount (SAR 183.00), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2354722