Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 03:34:43 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Good evening!
I just got my online order and everything is ok except one bag witch looks like that is already used and it's damage, I can send you picature. I want replace for the same or to refund my money I pay for the new item, not damaged. 
Thank you! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2387900