Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 12:56:17 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">There is no requirement to cancel the order unless you didn’t remove the products from my cart which i was ordered... </div>
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<div dir="auto">I don’t have any idea why it has been removed from your end .. I don't wanna receive only single item after you cancelled most important items from my cart..</div>
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<div dir="auto">All the items were able to ordered in your app so thats why i placed them.. Then after i made the payment suddenly it was removed 2 items.. If the items are not available, you have to update the app from your end, but not to make disappointing the customer..</div>
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<div dir="auto">Please make sure return back all the paid amount.. </div>
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<div dir="auto">Thank u...</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 20 Apr 2021 at 3:34 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nishan,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6297698689.<br><br>We apologize for the inconvenience caused to you.<br><br>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2420844