Subject: New Reply Received - damaged item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 10:43:14 +0000

Hi Prince Malik,  The customer has responded to the ticket.  damaged item  Ticket comment <div dir="ltr">
<div>Hi Centrepoint, </div>
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<div>Thank you for replying. </div>
<div>please find the attached file you requested. Also I would like to know how long it will take to solve this issue. </div>
<div><br></div>
<div>Regards, </div>
<div>A </div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjc2NTE4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.j7ygm7HZVLgw78Mo9EM4p1R6aI0W6c2L_dZEkZD7L9w" alt="6aca0689-11f8-46bd-947c-76f26daa2834.jpg" width="374" height="499"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 20, 2021 at 1:37 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi A Dam,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 6297216143.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2424126