Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 08:55:39 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Thank you so much for your cooperation. Just to remind you that I have requested for refund of 2 orders : 2 pairs of sandals order number 6289679605 and  1 lee cooper jean from Order number 6288485890. I requested the refund on the same date of receiving i.e
 30th March. It will be really easy if you can inform the courier service to pick up both the packages at the same time . Attached is the refund request screenshot
<img id="076b955f-a1a1-43bd-a97e-80348c93763c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjcyMjUwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9scTZrtSRkI7FB9JdFCdeE3PSycuo3pnJ2nT-lxbKiI" alt="Image" style="max-width: 100%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 20, 2021 11:23:07 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2366772] - Returns
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<div dir="ltr">Hi Hira,<br>
<br>
Thank you for your patience.<br>
 <br>
We would like to inform you that as the previous pickup was getting so much delayed so we have initiated a new return request for the same item in order for the collection to happen at the earliest. Our return and refunds are always meant to be a hassle free
 process. We would request you to please allow us some more time to proceed with the same.<br>
 <br>
Our courier partner will call you on +966533243143 soon to arrange time for collection. For your reference, you can track your return collection status by clicking here and using 46708374860.<br>
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Once again please accept our sincere apologies for the inconvenience due to collection delay.<br>
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We thank you for your understanding and cooperation.<br>
 <br>
Feel free to get in touch with us for further assistance.<br>
 <br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2366772