Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 06:03:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr" style="">
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No response? Will you pick up the order?? Return is requested from 70 days is this acceptable? Order number : (( 6281866440 )), find me a way , let me exchange or return the products Im traveling soon can’t wait forever! <img id="id-77A606E5-8B87-463A-8FA1-0D193E1BA6E5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjY2MDg2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n4GbX0NKhV24zUTZw-VFa1fKJ0upfjJ_0Xqslobhbd4" alt="Image.jpeg" style="max-width: 100%">
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<div>From: Malak Damen &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 16, 2021 11:48:04 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2334608] - Returns
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Hello!? Two months has passed</div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Im sorry but is it that hard to come pick up an order that needs to be returned? </div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 9, 2021 2:50:07 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2334608] - Returns</font>
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<div dir="ltr">Hi Malak,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that
 link and fill your address and contact details.<br>
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Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
Your Friends,<br>
The Support Team.<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043212660868'>Image.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2334608