Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 18:10:00 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div id="yiv1881864945"><div id="yMail_cursorElementTracker_1618855494222">Dear Support Team, <div id="yiv1881864945yMail_cursorElementTracker_1618827404104"><br></div>
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<div id="yMail_cursorElementTracker_1618855497651">Today your courier partner team member came but he collect only 1 item instead of 2 as he was having confirmation for 1 item only, kindly inform them to collect the remaining item as well asap. For reference pls find below  order number, thank you! </div>
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<img id="ymail_attachmentId8f10556c-df40-4a70-9bbf-4e1bd128696f" class="inline-image-global inlined-image-cid-8f10556c-df40-4a70-9bbf-4e1bd128696f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjUzMzc4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xWI3vZ1RXbyeqhL2UYNE2bMsc49tIzaFoU58gZp4uL4" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId9ecfc402-76dd-4d0d-94ee-b0ab7733f471" class="inline-image-global inlined-image-cid-9ecfc402-76dd-4d0d-94ee-b0ab7733f471" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjUzMzc4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yQWStId13lQKs6ScwdQHGMFEhnSmCLQcihL_MZe6TOA" style="width:100%;max-width:800px"><br>
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<div id="yiv1881864945yMail_cursorElementTracker_1618850657554">BR </div>
<div id="yiv1881864945yMail_cursorElementTracker_1618850659018">Zahoor <br><br><div id="yiv1881864945ymail_android_signature"><a rel="noreferrer" id="yiv1881864945ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv1881864945yqt0794339899" id="yiv1881864945yqt82596"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 18, 2021 at 7:11 PM, zahoor mohammad</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv1881864945"><div><div id="yiv1881864945"><div><div id="yiv1881864945"><div id="yiv1881864945yMail_cursorElementTracker_1618758116736">Dear Support Team, <div id="yiv1881864945yMail_cursorElementTracker_1618757547475"><br></div>
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<div id="yiv1881864945yMail_cursorElementTracker_1618757548442">Thank you so much for your positive response, pls find my complete address along with the contact numbers below. </div>
<div id="yiv1881864945yMail_cursorElementTracker_1618758566023"><br></div>
<div id="yiv1881864945yMail_cursorElementTracker_1618757692498">Flat No=204, Al Mubarak Building, Al Zahir Street, Al Rumaila 1, Ajman Near Big Boss Cafe. </div>
<div id="yiv1881864945yMail_cursorElementTracker_1618757841701"><br></div>
<div id="yiv1881864945yMail_cursorElementTracker_1618757822940">055-6587534 </div>
<div id="yiv1881864945yMail_cursorElementTracker_1618757827632">050-1847726<br>
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<div id="yiv1881864945yMail_cursorElementTracker_1618757843415">Above details are clearly mentioned in my account as well and I am sharing a few screen shot also regarding the location and my availability which was updated on 2nd April for easy transition but nobody called me from courier team in this regard. </div>
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<img class="yiv1881864945inline-image-global yiv1881864945inlined-image-cid-535c7521-f759-4049-8867-de2e86785a81" id="yiv1881864945ymail_attachmentId535c7521-f759-4049-8867-de2e86785a81" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjUzMzc4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yOKSzF0OnKVweSV-z4UQz5kYUhxkOZwQfJTpUDwPTXo" style="width:100%;max-width:800px"><br>
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<img class="yiv1881864945inline-image-global yiv1881864945inlined-image-cid-5ea102b5-7613-4221-ac44-f0a84cb9c2a1" id="yiv1881864945ymail_attachmentId5ea102b5-7613-4221-ac44-f0a84cb9c2a1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjUzMzc4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ONqAPUJDgE_vqjNetXu_G4LPjMGExPFLWR1aqDDvBTI" style="width:100%;max-width:800px"><br>
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<br><br>Pls share my complete address along with these screen shots with your courier partner and inform them to collect the return items asap. </div>
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<div id="yiv1881864945yMail_cursorElementTracker_1618758422259">Thank you! <br><br>
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<div id="yiv1881864945yMail_cursorElementTracker_1618758129195">BR</div>
<div id="yiv1881864945yMail_cursorElementTracker_1618758130168">Zahoor </div>
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<br><br><div id="yiv1881864945ymail_android_signature"><a rel="noreferrer" id="yiv1881864945ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv1881864945yqt5174250413" id="yiv1881864945yqt11250"><div class="yiv1881864945yqt2769492544" id="yiv1881864945yqt83133"><div class="yiv1881864945yqt3751061250" id="yiv1881864945yqt42093"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sun, Apr 18, 2021 at 4:21 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv1881864945"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Zahoor,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the delay and inconvenience caused to you.<br><br>The courier team have come back to us stating that they are unable to contact you to schedule the collection. Hence, they are asking for your complete location. Please share your complete address in the following format House/Flat No, Building Name/No, Street Name/No, Location, Landmark, Area, City. Please provide your mobile number and any alternate number if possible.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team.<br>
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