Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 16:48:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return   Ticket comment <div>Hi,</div>
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<div>I’m following up on order reference <span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> </span><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'># 9649524897.</span>
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<div><font><span style="font-size: 14px">The refund has still not been processed, kindly update me on the status.</span></font></div>
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<div dir="ltr">Thanks, </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 15 Apr 2021, at 9:47 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hanan,<br><br>​Thank you for contacting us.</div>
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<div dir="ltr">With reference to order # 9649601625.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund to your card for the returned items on 13 Apr, 2021.<br><br>
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<div dir="ltr">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> </div>
<div dir="ltr">With reference to order # 9649524897.</div>
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<div dir="ltr">We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2400799