Subject: Ticket Assigned - Return process
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 05:01:35 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return process I requested a return because both of the products i purchased were not my size, a courier came by about an hour ago and took my package and left without giving me my refund saying that he will “exchange” them for me. I’ve been trying to contact you in every way possible and i’m having trouble reaching you, PLEASE contact me. 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2406212