Subject: New Reply Received - Urgent reply - 82496418
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 05:03:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Urgent reply - 82496418  Ticket comment <div>Good morning</div>
<div>Once we purchase something online means there is no support </div>
<div><br></div>
<div>Thanks &#128591;&#127996; <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 12, 2021, at 11:53 AM, Suneer &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">Still no reply from your side <div>This is very bad service </div>
<div>I still did not get  credit in my account or an answer from customer support !!!!!<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote>On Apr 11, 2021, at 12:07 PM, Suneer &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">But my credit it showing only .890 fils <div>My order cancelled amount 8.380 fils </div>
<div>So you should return my credit as 8.380 fils </div>
<div>Kindly revert ASAP <br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote>On Apr 11, 2021, at 10:39 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Suneer,<br><br>Thank you for your prompt response.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that the discount is already applied to this order and you don't have to pay any extra amount.</div>
<div dir="ltr"><br></div>
<div dir="ltr">As we can see your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID <br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div>
</div></blockquote>
</div>
</div></blockquote>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2380857