Subject: New Reply Received - My order didnt receive
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 23:46:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  My order didnt receive  Ticket comment <div dir="auto">Hi Splash,<div dir="auto"><br></div>
<div dir="auto">Could you please update on my order?</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Apr 10, 2021, 6:25 PM Asad Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi splash, <div dir="auto"><br></div>
<div dir="auto">Yesterday i had received a mail from splash that they are looking into my issue.</div>
<div dir="auto">I have been continuously following up with splash and if you want i would attach all the previous communications. </div>
<div dir="auto">My order didnt receive yet and I am waiting for the order to be delivered.</div>
<div dir="auto"><br></div>
<div dir="auto">Please do it fast its been more than 15 days now.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">asad</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sat, Apr 10, 2021, 6:20 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2334148</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Asad,<br><br>
</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
</div>
<div dir="ltr"><span style="background-color:initial;font-family:inherit;font-size:inherit" dir="ltr">The Support Team.</span></div>
</div></div>
<br>

</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2334148