Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 10:17:17 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">We tried calling twice and each time they told us the comoany'd call and we get nothing.<div dir="auto">The worker said the phone number that was given was not right.. suppose that was the case which wasn't because I DID get the two calls that day only I was not reachable all because they arrived prior the date that was set, the home address is still right so what's the delay all about?? And what kind of excuse is the phone number was not right? They have a responsibility to deliver they should not rest until the order was delivered. Pardon me but the company is lame and forgive me so is your support and you just lost (if you care) a devoted customer of almost 15 years.</div>
<div dir="auto">Call Him... </div>
<div dir="auto">He was to deliver on 6th of April but he showed up like mentioned in the image.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 11 Apr 2021, 10:57 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hana,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
</div></div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043209933782'>20210411_131533.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377725