Subject: Late refund (item showing null)/9641135984
From: PRINCE MALIK <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 10 Apr 2021 23:55:50 -0700 (MST)

Hi Team, 

Problem Statement: Late refund (item showing null) 

Order Date: 10 Mar, 2021 
Order ID: 9641135984 
RMA:1000625059 
Tracking ID:RP031121001386 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris one item showing null. 
​ 
As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Prince