Subject: New Reply Received - Return the product
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 19:44:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return the product   Ticket comment <div>Hi</div>
<div>Thankyou my issue has been solved I emailed you before a thanku msg</div>
<div>Regards sanna<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 10-Apr-2021, at 7:19 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2357125</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sanna,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your returns has been collected by the courier and it will be sent back to the warehouse. As the item will be in warehouse after the quality check within 1-2 business days refund will be processed.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2357125