Subject: New Reply Received - Used item for order#9639172763
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 08:00:53 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Used item for order#9639172763  Ticket comment <div>Greetings,</div>
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<div>Thanks to teach me a good lesson where you shipped used item and instead of returning to your store, you suggested to collect from my home and wasted 3 weeks to issue the voucher where it could issued immediately from outlet.However money is not important but your behaviour is totally unprofessional.</div>
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<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, April 10, 2021, 9:54 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Tahir,<br><br>We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.</div></div>
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<div dir="ltr">As we see here you have used the vouchers to get the discount on the order which are non refundable that is the reason you are not refunded AED 35.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2213142