Subject: New Reply Received - Amount detected from my account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 13:40:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Amount detected from my account  Ticket comment <div dir="auto">dear gentlemen,,,,<div dir="auto">kindly send me my voucher No. </div>
<div dir="auto">thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 9, 2021, 4:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Foza,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">As per the system, we can see that the order was placed as a Guest user, and as per the return policy we would like to inform you that the refund for the orders done by the wallet is processed as My Credits for registered users and as a voucher for guest users.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2200262