Subject: New Reply Received - Re: Welcome to Centrepoint!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 12:58:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Welcome to Centrepoint!  Ticket comment <div dir="auto">no thanks, your courier dont want to deliver it i dont know why, he keeps on promising he will arrived and yet no one arrive, address is clear, phone is clear, communication is clear, if you can not deliver or dont want to deliver please tell your customer not make me wait and wait and then later on you will return my order and whose fault???? i will tell my friends not to order on centerpoint because your service is poor and delivery down, wasting time and communication&#128545;&#128545;&#128545;</div>
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<div>On Fri, Apr 9, 2021, 3:00 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Connie,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 4545791861.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility.<br><br>Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order: (+97466741043) but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.<br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2320826