Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 09:23:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Its almost 1 week since i placed my return order here via online even on call,and yet nothing has been done nor action. I will not waste my precious time for this negligence alone;<div dir="auto">Kindly monitored my request;</div>
<div dir="auto">Thankyou!<br><div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 4, 2021, 09:16 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Janice,<br><br>Thank you for your prompt response.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.</div>
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<div dir="ltr">As per the record we can see that you have already created the return request 01 April, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 45448889883.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2338008