Subject: New Reply Received - Fw: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 11:30:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Fw: How did you enjoy shopping with us?  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId863169b5-45b4-4be4-92e1-a3846fbfe791" class="inline-image-global inlined-image-cid-863169b5-45b4-4be4-92e1-a3846fbfe791" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODc3Nzg0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.k1FFeOu0OZLMH13THDrWZaHl5K30HlYwYUZ4zHMHvr8" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdce715aac-4d4d-4bf6-b19d-a591bdc3fb7a" class="inline-image-global inlined-image-cid-ce715aac-4d4d-4bf6-b19d-a591bdc3fb7a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwODc3Nzg0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OZMvwJDQQ-TV7fHgiTtlJpDEsOmq7UzO3zMQ73a8M-0" style="width:100%;max-width:800px"><br>
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<br><br>I want to return the item. It's severely damage. <div id="yMail_cursorElementTracker_1617794893540">
<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>----- Forwarded Message -----</div> <div><b></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: "Splash" &lt;[email-masked]&gt; </div>
<div>
<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div> <div style="display:none">
<b>Cc:</b> </div> <div>
<b>Sent:</b> Wed, Apr 7, 2021 at 3:24 PM</div> <div>
<b>Subject:</b> Re: [#2367480] - Fw: How did you enjoy shopping with us?</div>   <div id="yiv9340823984"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Joyce,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 9648317230.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received along with the item name.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></div></div>  </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2367480