Subject: Late refund (item showing null)/8245454388
From: PRINCE MALIK <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>
Date: Tue, 6 Apr 2021 22:53:51 -0700 (MST)

Hi Team, 

Ticket- 2357582 

Problem Statement: Late refund (item showing null) 

Order Date: 26 Mar, 2021 
Order ID: 8245454388 
RMA: 1000698460 
Tracking ID: RP0328210004960 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris one item showing null. 
​ 
As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Prince