Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 16:18:08 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.  Ticket comment <div>Just want to complain about your delivery man, he's rude! I just asked the time he will deliver the item, and he answered me in a rude way. This is not acceptable!</div>
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<div>On Sat, 3 Apr 2021 at 15:19, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4733051938"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv4733051938yqt7736316107" id="yiv4733051938yqtfd17968">Hi Leslie,</div>
<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 6292031759.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that item (Lee Cooper Canvas Shoes with Lace-Up Closure) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. You are still going to receive the remaining item.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br><br>Also, we see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>If you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2345071