Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 13:12:28 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Can we know the status of the request !!!!!</div>
<div dir="auto">Still no refund .. this have been since more than 2 weeks !</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 27/03/2021  22:45  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2291635] - Returns </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div>Hi Maryam,</div>
<div dir="ltr"><div style="box-sizing: border-box; word-break: break-word">
<br style="box-sizing: border-box"><div style="box-sizing: border-box; word-break: break-word" dir="ltr"><div dir="ltr" style="box-sizing: border-box; word-break: break-word">Thank you for your prompt response.<div><br style="box-sizing: border-box"></div>
<div>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">Please note, as per the return tracking ID : 45448723036,we can see that your items has been collected from you on 22/03/21. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.</div>
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<div dir="ltr">Once we receive the item in our warehouse, After we check your returns, we'll process your refund to same original payment as it an automated process. </div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2291635