Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 08:50:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>No one knows why is the delay!!!. so can you cancel this order now?<br>
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<div dir="ltr">Regards,
<div>George labib</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 Apr 2021, at 10:39 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi George,<br>
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Thank you for your prompt response.</div>
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We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br>
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<div dir="ltr">We have already escalated this issue to our relevant team to know where is your order and will make sure to deliver it to the store asap.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br>
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Feel free to reach out to us for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2332743