Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 09:29:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">I sent an earlier email that the phone no is wrong. My phone is 0567170753!!!! </div>
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<div dir="auto">Very bad customer service.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Apr 2021 at 9:19 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ghena,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6285017054.<br><br>We sincerely apologize for the inconvenience caused.<br><br> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility.<br><br>Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order: (+966567170756) but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated.<br><br>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.</div>
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<div dir="ltr">Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2284641