Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 06:08:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">How much time it will take for refund my amount.</div>
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<div>On Sat, 3 Apr 2021 at 9:06 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Haris,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 7446929422.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is cancelled, during quality check we found out that item (Pack of 7 - Colour Block Solid Ankle-Length Socks with Elasticised Hem) were not in a good condition to be sold and that was the last of their stock hence we took them out o
 f your order.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this item were cancelled and you received a notification regarding the same items.<br><br>Also, we would like to inform you that at that time your amount was only authorised and we have cancelled the authorization and payment have been back to your bank account we would request you to check with your bank for the same.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2342942