Subject: RE: Store complain//2018099
From: Akshay Berry <[email-masked]>
To: Jainul Ameer Mohammed Hussain <[email-masked]>, seeta.seeta <[email-masked]>, Mohd Rafeeq <[email-masked]>, "Warnakulasuriya Harsha Rukshan Fernando" <[email-masked]>, Benji George <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 16 Mar 2021 13:55:42 +0000

Hi All,

Any update if this was resolved?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jainul Ameer Mohammed Hussain <[email-masked]>
Sent: Thursday, March 11, 2021 10:23 AM
To: Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Mohd Rafeeq <[email-masked]>; Warnakulasuriya Harsha Rukshan Fernando <[email-masked]>; Benji George <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; PRINCE MALIK <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Store complain//2018099

Hi @Harsha<mailto:[email-masked]> / @Benji<mailto:[email-masked]>

As discussed, kindly request you to investigate on customer complain reported in your stores and update me the status.

Best Regards!
M.Hussain
Operation Executive - Centrepoint
M : +971 561 997 151

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 11, 2021 10:08 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Mohd Rafeeq <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Store complain//2018099

Hi @Jainul Ameer Mohammed Hussain<mailto:[email-masked]> @Mohd Rafeeq<mailto:[email-masked]>,

Could you please assist in getting the store related complaint resolved.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 11, 2021 9:44 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: Re: Store complain//2018099
Importance: High

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 5 February, 2021 16:02:23
Subject: Store complain

Hi Team,

Customer name: Ahmed Adel Abdelaziz
Email Id: [email-masked]<mailto:[email-masked]>
Phone number: 552696308
Store location: Babyshop burjuman branch

Customer is complaining about the store staff member as the staff member didn't assist her well and she's also saying that she was unable to redeemed her two vouchers in one order because of the staff lady didn't have that much of knowledge about the offer. Please find the attached screenshot of the issue and do the needful.

Thanks for your help!
​
Regards,
Prince

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