Subject: New Reply Received - order no 9640502503
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 05:42:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  order no 9640502503  Ticket comment <div dir="auto">Currently iam in india and i dont need your item and i need refund for the item, it already conveyed to your customer service representative several time<br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Tue, Mar 16, 2021, 10:45 AM<br>To: [email-masked]<br>Subject: Re: [#2232722] - order no 9640502503<br>
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<div dir="ltr"><div dir="ltr">Hi Sreejith,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>
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<div dir="ltr"><div dir="ltr">We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID<br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2232722:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2232722