Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 11:11:56 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto">At first i have another complain about sending me a replay after 5 days !!?</div>
<div dir="auto">Secondly here is a snapshot</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 15 Mar 2021 at 2:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Youssef,<br><br>Thank you for getting in touch with us.<br> <br>With reference to order # 8239949186.<br><br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received.<br><br>We look forward to hearing from you.<br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'></div>
<br>Your friends,<br>The Support Team</div></div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201595517'>0BCD589D-B157-4827-8DD9-625C4508EEF2.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2226430