Subject: Ticket Assigned - Conversation with hi ahmed mohamed mansour / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 08:05:53 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi   ahmed mohamed mansour / escalation hi   ahmed mohamed mansour                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi   ahmed mohamed mansour Bot:  Hi Hi   Ahmed Mohamed Mansour ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639707561 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Cu
 stomer:  0552224721            11:42 AM, 14th Mar                     hi   ahmed mohamed mansour                    Ok           11:42 AM, 14th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           11:47 AM, 14th Mar                     hi   ahmed mohamed mansour                    I want to update my last order statt, As I already picked it up and still getting reminders by emails and sms           11:48 AM, 14th Mar                   Prince                   Kindly allow us a moment to check.           11:51 AM, 14th Mar                   Prince                   We apologize as it's taking longer then usual.           11:54 AM, 14th Mar                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:59 AM, 14th Mar                   Prince      
              Is there anything else i can help you with?           12:01 PM, 14th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2242640