Subject: Ticket Assigned - Conversation with hi / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 07:35:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi / C&C hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6283171278 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:18 AM, 14th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           11:19 AM, 14th Mar                     hi                             11:19 AM, 14th Mar                     hi                    Sir i find this address but there showing not available           11:20 AM, 14th Mar                     hi                    I want change collection store how           11:21 AM, 14th Mar                   Prince                   We see that you have placed your order on 12 Mar, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 5 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           11:21 AM, 14th Mar                     hi                    Sir i want change collection store           11:22 AM, 14th Mar                   Prince                   Also, once the order is placed after that we're unable to change your store location.           11:22 AM, 14th Mar                     hi                    Because i didn't find this location           11:23 AM, 14th Mar                     hi                    How can i go there           11:24 AM, 14th Mar                     hi                    Hello please give me reply           11:25 AM, 14th Mar                   Prince                   Kindly allow us a moment.           11:25 AM, 14th Mar                     hi                    Ok           11:25 AM, 14th Mar                   Prince                   Please find the attached link to locate your store location: https://www.maxfashion.com/sa/en/storelocator           11:28 AM, 14th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:30 AM, 14th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:32 AM, 14th Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:35 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2242463