Subject: Ticket Assigned - Conversation with anju mathew / store inquiry
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 07:33:53 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anju mathew / store inquiry anju mathew                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anju mathew Bot:  Hi Anju Mathew ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566654613            11:13 AM, 14th Mar                     anju mathew                    Do you have a lost an found department in larai branch kuwait. I left my BVlgari sunglasses in  Al Rai branch yesterday morning. How I can  I get it back           11:16 AM, 14th Mar                     anju mathew                    Can you connect me to the lost & found department?           11:18 AM, 14th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           11:19 AM, 14th Mar                     anju mathew                    Hi Prince. I left my BVilgari sunglasses at the al rai centre point. Can you check in the lost & found department. I  left it there  at around 12.30 in the morning           11:21 AM, 14th Mar                   Prince                   We would request you to kindly visit the same store as they'll be happy to help you.           11:24 AM, 14th Mar                     anju mathew                    There is no lost & found department I can call & check?           11:24 AM, 14th Mar                   Prince                   Kindly share the store name with us>           11:26 AM, 14th Mar                   Prince                   ?           11:26 AM, 14th Mar                     anju mathew                    Or customer care service number of al rai? A number where they pick up the phone?           11:26 AM, 14th Mar                     anju mathew                    Centre point store Al Rai branch kuwait           11:26 AM, 14th Mar                   Prince                   This is the customer number for the above mentioned store : +965 2473 4160           11:30 AM, 14th Mar                     anju mathew                    Thank u           11:31 AM, 14th Mar                   Prince                   Is there anything else i can help you with?           11:32 AM, 14th Mar                     anju mathew                    No thank u           11:33 AM, 14th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:33 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2242451