Subject: Ticket Assigned - Conversation with afroza / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 10:18:29 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with afroza / C&C afroza                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  afroza Bot:  Hi Afroza ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9641115453 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554338057            01:58 PM, 11th Mar                     afroza                    K           01:59 PM, 11th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           02:00 PM, 11th Mar                     afroza                    Hi           02:01 PM, 11th Mar                     afroza                    I have place click and collect order ...so wanted to know when can I collect it...my location I selected was Dalma mall  Abu Dhabi           02:02 PM, 11th Mar                   Prince                   Kindly allow us a moment to check.           02:02 PM, 11th Mar                     afroza                    Sure           02:02 PM, 11th Mar                     afroza                    Hello           02:06 PM, 11th Mar                     afroza                    Still waiting           02:06 PM, 11th Mar                   Prince                   We see that you have placed your order on 10 Mar, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           02:07 PM, 11th Mar                     afroza                    Can tell me when can I get it...Friday or Saturday           02:08 PM, 11th Mar                   Prince                   You’ll receive an SMS and an email when your order is ready for collection.           02:12 PM, 11th Mar                   Prince                   Is there anything else i can help you with?           02:15 PM, 11th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:18 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2228892