Subject: Re: C&C Delay - ​9639986448
From: Ops cpdalmamall <[email-masked]>
To: Thushara Indika <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Bhavesh Dave <[email-masked]>, Centrepoint Dalma Mall <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Wed, 10 Mar 2021 16:58:37 +0000

Dear Team,
This is to bring to your kind attention that due to the scheduled stock takes of our 4 concepts that was happening during the last week,all our deliveries were put on hold during the period.However with all the deliveries already resumed starting from today,please note that we have received the item with us in our today's morning delivery,for which the customer has already been informed regarding the same.He has confirmed that he would be collecting the same by tomorrow morning.

Regards,

           Denny Varghese
           Ops Incharge-CP DALMA MALL

________________________________
From: Thushara Indika <[email-masked]>
Sent: Tuesday, March 9, 2021 5:41 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ops cpdalmamall <[email-masked]>; Bhavesh Dave <[email-masked]>; Centrepoint Dalma Mall <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: C&C Delay - ​9639986448

Dear @Ops cpdalmamall<mailto:[email-masked]> / @Bhavesh Dave<mailto:[email-masked]>/ @Centrepoint Dalma Mall<mailto:[email-masked]>

Kindly check and confirm on below query

Best Regards

Thushara Indika

Senior Executive- Compliance

[signature_1743436420]

Board Line: +971 4 5174500

Direct Line: +971 4 5174824
Mobile: +971 555065934

E-mail: [email-masked]<mailto:[email-masked]>
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From: Jessie Caparas <[email-masked]>
Sent: Tuesday, March 09, 2021 3:23 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Thushara Indika <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: C&C Delay - ​9639986448

@Thushara Indika<mailto:[email-masked]>

Can you please help us check if this order is physically in the store?

Splash21014

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 9, 2021 3:13 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: PRINCE MALIK <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - ​9639986448

External email sender, please take precaution.

Hi Team,

Order Number: ​9639986448

Store Code: Splash-21014

Can you please assist in getting an update regarding this order from the store team, we have escalated to the store and store spoc already but not getting a response from store and receiving Out of office email with store spoc.

The order is placed on March 5, 2021 and the status is still showing ready to ship.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 9, 2021 4:34:42 PM
Subject: C&C follow up / ​9639986448

Hi Team,

Order Number: ​9639986448

Store Code: Splash-21014

Order placed on Mar 5, 2021 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +971521909646 and ask them to collect their order.

Thank you for your help!

Regards,

Prince

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