Subject: Ticket Assigned - Conversation with george / Shukran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 07:32:58 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with george / Shukran george                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  george Bot:  Hi George ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  3 Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi George ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639829076 Bot:    Your order status 
 is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509279114            11:11 AM, 10th Mar                     george                    Ok           11:11 AM, 10th Mar                     george                    Hi it's regarding my shukran point in last order.its already collected it..click n collect order. When r they going to credit the points           11:12 AM, 10th Mar                     george                    Hi           11:16 AM, 10th Mar                     george                    Anyone here           11:16 AM, 10th Mar                   Prince           
         Hi, Thank you for contacting us. My name is Prince. I'm happy to help you?           11:23 AM, 10th Mar                   Prince                   We see that you are contacting regarding the Shukran points that you have gained from your last purchases from our website.   We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase.   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.           11:27 AM, 10th Mar                   Prince                   Is there anything else i can help you with?           11:29 AM, 10th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 AM, 10th Mar                    
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