Subject: Ticket Assigned - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 07:30:53 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Promotions or Gift Vouchers I bought this product buy 2 get 1 free, i selected 2 units of the same size and the third which is free i never received it as the details how to avail the third one free is not mentioned on your online portal. i spoke to your customer service and the answer was very negative 
MY ORDER NO IS AS FOLLOWS

LM9640833610 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221307